Privacy Policy

Effective Date: June 10, 2026

St. Louis Cabinet Warehouse (“we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains what information we collect through our website at stlcabinetwarehouse.com (the “Site”), how we use it, who we share it with, and the choices you have — including how we communicate with you by email, phone, and SMS/text message. By using the Site or submitting your information through any of our forms, you agree to the terms and conditions of this Privacy Policy.

1. Information We Collect

We collect information you provide directly to us when you request a quote, fill out a contact form, request information about our products, or otherwise communicate with us. This may include:

  • Your name
  • Email address
  • Phone number
  • Project or property address
  • Details about your project or inquiry
  • Payment and billing information when you make a purchase (processed securely by our payment processor)

We also automatically collect certain technical information when you visit the Site, such as your IP address, browser type, device information, pages visited, and interactions with the Site, through cookies and similar analytics technologies.

2. How We Use Your Information

We use the information we collect to:

  • Respond to your quote requests and inquiries
  • Prepare, deliver, and manage quotes, orders, and invoices
  • Provide customer service and project support
  • Send you marketing, promotional, and informational communications by email, phone call, and SMS/text message (see Section 3)
  • Process payments and prevent fraud
  • Improve our Site, products, and services
  • Comply with legal obligations

3. Consent to Email, Phone & SMS/Text Communications

By submitting your contact information through any form on the Site — including our contact form and product quote request forms — you expressly consent to receive future marketing, promotional, and informational communications from St. Louis Cabinet Warehouse at the email address and phone number you provide, by:

  • Email — including quotes, follow-ups, product updates, promotions, and offers
  • Phone calls — including calls regarding your inquiry, quotes, and promotional offers
  • SMS/text messages — including messages regarding your inquiry, quotes, appointment reminders, product updates, promotions, and offers

Communications may be sent using automated technology. Consent to receive marketing communications is not a condition of any purchase. Message and data rates may apply, and message frequency varies.

You may opt out at any time as described in Sections 4 and 5 below, or by submitting our online opt-out form, which covers email, phone, and SMS preferences in one place.

4. SMS/Text Messaging Terms

  • Program description: When you submit your phone number through a form on the Site, you opt in to receive SMS/text messages from St. Louis Cabinet Warehouse related to your inquiry, quotes, appointments, customer care, and marketing or promotional offers.
  • Message frequency: Message frequency varies based on your inquiry and interactions with us.
  • Fees: Message and data rates may apply. Check with your mobile carrier for details.
  • Opt out: You can cancel SMS messages at any time by replying STOP to any message. After you send STOP, we will send a confirmation message and you will no longer receive SMS messages from us. You can also submit our online opt-out form. To rejoin, submit your information again or reply START.
  • Help: Reply HELP to any message, email us at info@stlcabinetwarehouse.com, or call (314) 665-8581 for assistance.
  • Carriers: Carriers are not liable for delayed or undelivered messages.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All categories of information described in this policy exclude text messaging originator opt-in data and consent; that information will not be shared with any third parties.

5. Email Marketing

Marketing emails we send include an unsubscribe link. You may opt out of marketing emails at any time by clicking the unsubscribe link in any email, by submitting our online opt-out form, or by contacting us at info@stlcabinetwarehouse.com. Opting out of marketing emails does not prevent us from sending transactional or service messages related to your quotes, orders, or account.

6. How We Share Your Information

We do not sell your personal information. We share information only with trusted service providers who perform services on our behalf and are obligated to protect it, including:

  • Email delivery (e.g., Twilio SendGrid) to send the emails described above
  • Phone and SMS/text delivery (e.g., Twilio) to place calls and send the text messages described above
  • Payment processing (e.g., Stripe) to securely process payments — we do not store full payment card numbers on our servers
  • Hosting, database, and storage providers that power the Site
  • Analytics providers that help us understand how the Site is used
  • Scheduling tools (e.g., Google Calendar) when you book a consultation with us

We may also disclose information when required by law, to protect our rights or the safety of others, or in connection with a business transfer such as a merger or acquisition. As stated in Section 4, mobile opt-in information is never shared with third parties or affiliates for their own marketing or promotional purposes.

7. Cookies & Analytics

The Site uses cookies and similar technologies for security (such as protecting form submissions), site functionality, and analytics that help us understand how visitors use the Site. You can control cookies through your browser settings; disabling cookies may affect some Site features.

8. Data Security & Retention

We use commercially reasonable administrative, technical, and physical safeguards to protect your information, including encrypted connections (HTTPS) and access controls. No method of transmission or storage is completely secure, so we cannot guarantee absolute security. We retain personal information for as long as needed to fulfill the purposes described in this policy, comply with legal obligations, resolve disputes, and enforce agreements.

9. Your Choices & Rights

  • Online: Submit our opt-out form to update your email, phone, and SMS preferences in one place.
  • SMS: Reply STOP to any text message to opt out.
  • Email: Click the unsubscribe link in any marketing email.
  • Phone: Ask to be placed on our do-not-call list during any call, or contact us using the information below.
  • Access, correction, or deletion: Contact us to request access to, correction of, or deletion of your personal information, subject to applicable law and our legal retention obligations.

10. Children's Privacy

The Site is intended for a general audience and is not directed to children under 13. We do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal information, please contact us and we will delete it.

11. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the effective date at the top of this page. Your continued use of the Site after changes are posted constitutes your acceptance of the updated policy.

12. Contact Us

If you have questions about this Privacy Policy or how we handle your information, contact us: